Based on customer reviews, the company earns 4.3 out of 5 stars. Harsh words by me for Freedom to be sure-but unfortunately need to be said. Freedom Debt Relief is accredited by the Better Business Bureau and has an A+ rating. Sad-but true, and when we're talking about debt and legal issues there is no time for fluff. Freedom's inability to rely properly to surveys only supports the theory they are an AI company and could care less about people. SEE FREEDOM CANNED REPLY BELOW-AUTOMATED REPLIES ONLY MAKE YOU LOOK MORE EMBARRASING-especially when it's the wrong reply-Issue is not with creditors-Issue is with Freedom's Legal Service-Mccarthy Law Firm. If I were advising new clients I'd tell them if you think you have accounts that may go to court-go somewhere else. AS an interested educated member/party I'd like to know who is representing me and speaking and settling on my behalf-that is not the case and again the bait and switch at the point of sale. Commissions do not affect our editors' opinions. You have to talk to an agent as the go between with their firm Mccarthy. Reviewed By Elizabeth Aldrich Forbes Staff Updated: Jan 31, 2023, 3:48pm Editorial Note: We earn a commission from partner links on Forbes Advisor. There are a lot of mixed reviews about Freedom Debt Relief. A the point of sale potential legal scenarios are sold as you will taken care of by Freedom's Legal team-THAT WAS NOT MY EXPERIENCE AT ALL. Once again you end up paying your full debt back due to their exorbitant fees which appear to be almost 100% of what they save you.Legal settlements are not discussed with customer-its a take it or leave it scenario. Freedom Debt Relief helps customers consolidate and manage debt by identifying an exact strategy and working with customers through the debt resolution process. So, overall, I'm saving $24? This company is such a SCAM!!. If you are indeed like most Americans, then your income is probably insufficient to purchase all of the things you could possibly want. They settled the account for $564 down from $1126 for a savings of $562, but then they charge $538 in fees. Be ware!! UPDATE! Received a message saying that FDR is ready to settle another account. The truth is, even if your debts are reduced by 50, taxes and fees will dig into your savings and your credit report will be wrecked. I understand that it is a business and they have to make money, but their promises are misleading and you end up paying more than you originally owed to your creditors. The debt settlement companys debt resolution. I contacted the company by phone and the representative was very rude and cut me off mid-sentence and stated that "my program will be reviewed once the program has completed (4 years) or I have voluntarily ended the program and at that time it will be determined if I saved money". Still, Freedom Debt Relief offers a potentially life-changing solution for many borrowers with sizable debt. In the end they saved me nothing on the debt and I ended up paying an extra $447 due to their fees. How is it possible that I am paying almost the full debt plus a $677 fee. Their program saved me $230, but then they charged me $677 to settle the debt. The percentages of the debt settlement amounts are no where near what I was quoted at the beginning.
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